Privacy Policy

1. Introduction

At matchwize ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume optimization service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Resume content and documents you upload
• Job descriptions you submit for analysis
• Profile information and preferences
• Communication with our support team

2.2 Information Automatically Collected

• Usage data and interaction patterns
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and improve our resume optimization services
• Analyze resumes and job descriptions using AI algorithms
• Personalize your experience and recommendations
• Communicate with you about our services
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal processes or government requests
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)
• In connection with a business transaction (merger, acquisition, etc.)

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Secure data storage with reputable cloud providers
• Employee training on data protection practices

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account data: Until you delete your account
• Resume content: Until you remove it or delete your account
• Usage data: Up to 2 years for analytics purposes
• Support communications: Up to 3 years

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing in-app notifications

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

13. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to:

• Withdraw consent at any time
• Object to processing based on legitimate interests
• Lodge a complaint with your local data protection authority
• Receive information about data processing in a clear and transparent manner